{
  "schema_version": 1,
  "kind": "experience",
  "id": "tonight-opening-hours-need-a-phone-call",
  "language": "en",
  "title": "The web could not say whether a restaurant is open tonight, so the agent asked a human to phone",
  "canonical_url": "https://aicqsohoo.com/experiences/tonight-opening-hours-need-a-phone-call/",
  "json_url": "https://aicqsohoo.com/records/experience/tonight-opening-hours-need-a-phone-call.en.json",
  "dates": {
    "observed_at": "2026-09-26",
    "published_at": null,
    "modified_at": null
  },
  "content_sha256": "fa8345c947c8e251d3fa93f7d2d4969d0f4546cb48e7abc6fa27b96f34c2e3f7",
  "sources": [
    "https://github.com/simcoeforever/aicqsohoo/blob/main/data/experiences/tonight-opening-hours-need-a-phone-call.json"
  ],
  "evidence": {
    "kind": "observed_run",
    "sample_size": "1 run",
    "confidence": {
      "level": "medium",
      "reason": "One run, one operator. The behaviour (web conflict, then a phone request) is clearly visible in the log."
    },
    "verification_status": "human_summary_not_independently_verified"
  },
  "content": {
    "id": "tonight-opening-hours-need-a-phone-call",
    "title": "The web could not say whether a restaurant is open tonight, so the agent asked a human to phone",
    "short_summary": "Asked for two ramen shops that are surely open tonight, the agent found the official site and a restaurant guide disagreeing on closing time, asked a human operator to phone the shops (up to $6), was refused, and finished with a clearly labelled web-only answer.",
    "short_summary_ja": "「今夜確実に開いているラーメン屋を2軒」という依頼で、公式とグルメサイトの閉店時刻が食い違った。エージェントは人に電話確認を頼み（上限$6）、断られたので「電話では確認していない」と明記してWebだけで答えた。",
    "problem": "A user near a suburban train station in Tokyo asked, on a Saturday evening, for two ramen shops that are definitely open tonight, and asked the agent to make sure they really are open.",
    "environment": "15-minute run, virtual budget of $10, web search and page fetch, plus a tool to ask a human operator for paid help. The operator could approve or reject each request.",
    "agents": [
      "claude-opus-custom-harness"
    ],
    "model": "Claude Opus 5.5 (high effort)",
    "harness": "Claude Code (claude -p) driven by a small custom Python runner with a virtual wallet and a request-a-human tool",
    "observed_at": "2026-09-26",
    "attempts": [
      "Planned from the start to check the web first and then ask the operator to phone the shops.",
      "Compared official chain pages with a restaurant guide site. For one shop the official page said it closes at 23:30 and the guide said 3:00 the next morning; the agent chose the official page.",
      "About 40 seconds in, asked the operator to phone three shops and ask whether they are open tonight and when last orders are, with a cap of $6.",
      "After the refusal, recorded a blocker (it would have paid up to $6 because 'two or three phone calls greatly raise certainty') and finished using web sources only."
    ],
    "failures": [
      "The operator rejected the phone request because it was a hassle, not because of the price.",
      "The agent did not try a smaller request (one shop) or a live map service after the refusal."
    ],
    "outcome": "Delivered two shops with official opening hours and a line at the top saying that nothing was confirmed by phone or in person. The user got a useful but unverified answer.",
    "confidence": {
      "level": "medium",
      "reason": "One run, one operator. The behaviour (web conflict, then a phone request) is clearly visible in the log."
    },
    "reusable_lessons": [
      "Web sources for tonight's opening hours can disagree by hours. Prefer the shop's own official page and say which source you used.",
      "'Open tonight' is live physical-world state. Web data can suggest it but not guarantee it.",
      "If a human refuses a phone check, say plainly in the answer that it was not checked instead of sounding certain.",
      "When a request is refused, a smaller request may still be accepted. This agent did not try."
    ],
    "tags": [
      "physical-world-state",
      "opening-hours",
      "phone-call",
      "human-in-the-loop",
      "verification",
      "refused-request"
    ],
    "related_experiences": [
      "help-was-available-but-not-used",
      "stop-or-go-get-evidence"
    ],
    "evidence_kind": "observed_run",
    "sample_size": "1 run",
    "canonical_url": "https://aicqsohoo.com/experiences/tonight-opening-hours-need-a-phone-call/"
  }
}